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BHTA Code Course (Bronze)

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By the end of this course you will understand:

  • General Scope / Principle / Purpose of the Code
  • Definitions / Terminology
  • Over-riding Principles Underpinning this Code
  • Advertising and Marketing
  • Conduct of Staff
  • Training of Staff / Ongoing Development
  • Representation at Point of Sale
  • Pre-Contractual and Point of Sale Information
  • Linked Goods and Services
  • Instructions for Use / Manuals
  • Cancellation Rights / Protection of Deposits
  • After-Sales Service Provisions
  • Specific Criteria for Particular Methods of Selling / Supply
  • Adverse Incident Reporting
  • Product Recalls and Safety Warnings
  • Clauses Relating to Commercial Business / Relationships
  • Complaints Handling
  • Sanctions / Disciplinary Action
  • Monitoring
  • Useful Contacts
  • Pertinent Legislation

This code of practice governs the behaviour of companies (code members) that have registered to abide by the British Healthcare Trades Association (BHTA) code. It operates for sales conducted in the United Kingdom.

  • Who can take the course: Medical representatives
  • Course duration: 1 hour
  • Certification Duration: 2 years

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